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Snow Problem is the 2017 Christmas quest, part of the Holiday Update 2017 and lasting 13 days - 12th December until the 24th December. Like the Ghost Flustered quest, it has sets of various goals that win the player prizes, the overall prize being a Snow Chalet. 

At the end of each set of goals, you need to wait for a certain amount of hours. For example, if you have completed day 2's goals, you need to wait 'X' amount of hours for day 3. The time when the goals start vary in each time zone.

Steps[]

*Depending on the star rating an item has - if it's three star it will be shorter, one star will be longer.

First set - unlocks spiral sculptures[]

Part Requirements Duration
1 Place Christmas tree None
2 Untangle lights 1 hour
3 Write cards 1 hour 50 minutes*
4 Post cards 4 hours (mail box in front of any home lot)
5 Place candles None (go into Home Store, featured tab)
6 Place five candy canes None (go into Home Store, featured tab)
7 Build a snowman 5 minutes
8 Finish snowman 2 hours
9 Have a snowball fight 5 hours
10 Go to the Park None

Second set - unlocks coffee table & table decorations[]

Part Requirements Duration
11 Discuss weather 15 minutes
12 Call Wizard Wickham 40 minutes*
13 Rebuild snowman 1 hour
14 Talk to snowman 2 hours
15 Discuss ice palace 2 hours
16 Watch impulse buy 2 hours 20 minutes*
17 Impulse buy 5 hours 30 minutes*

Third set - unlocks rectangular chalet windows[]

Part Requirements Duration
18 Read email 4 minutes*
19 Go to the Park None
20 Inspect the locomotive 1 hour
21 Study manual 5 hours 30 minutes
22 Repair the locomotive 5 minutes
23 Check the manual 1 hour 3 minutes
24 Kick locomotive 4 hours 40 minutes
25 Get coordinates 6 hours
26 Go to the Park None

Fourth set - unlocks shapely chalet windows[]

Part Requirements Duration
27 Travel to Ice Palace None (use locomotive)
28 What's going on? 30 minutes
29 Where's Jack Frost? 4 hours
30 Find Jack Frost in 'cool' disguise 10 minutes
31 Find Jack Frost in 'iron-ic' disguise 5 minutes
32 Find Jack Frost in 'newsworthy' disguise 1 hour
33 Ask Jack for quarters key 6 hours 20 minutes

Fifth set - unlocks chalet doors[]

Part Requirements Duration
34 Collect key  10 minutes
35 Unlock door 1 hour 40 minutes
36 Speak to Ice Queen 3 hours 20 minutes
37 Offer beverage 7 hours 30 minutes
38 Talk to snow sprite 2 minutes
39 Stop the frost blaster 1 second
40 Go to the Park None

Sixth set - unlocks chandelier & wallpaper[]

Part Requirements Duration
41 Discuss weather 30 minutes
42 Think of a problem 1 hour 50 minutes (park bench)
43 Argue with another Sim 2 hours 30 minutes
44 Speak to Wizard Wickham 11 hours
45 Go to wacky weather source None (tap on locomotive)

Seventh set - unlocks rugs & floors[]

Part Requirements Duration
46 Go to wacky weather source None
47 Confront owner 1 minute
48 Persuade Grouch* 50 minutes/2 hours/ 5 hours
49 Persuade Grouch* 50 minutes/ 2 hours/ 5 hours
50 Persuade Grouch* 50 minutes/ 2 hours/ 5 hours
51 Persuade Grouch 12 hours 30 minutes
52 Use locomotive 1 second

Eighth set - unlocks dining set[]

Part Requirements Duration
53 Go to a home lot None
54 Think of a solution 54 seconds*
55 Compose Ho-Ho-Hotline email 2 hours 40 minutes*
56 Read Ho-Ho-Hotline email 4 minutes*
57 Speak to Mr Flurry 30 minutes
58 Go to the Park None
59 Santa access 10 hours 50 minutes
60 Ask about requirements 1 second

Ninth set - unlocks kitchen benchtops[]

Part Requirements Duration
61 Go to a home lot None
62 Book holiday 4 minutes 30 seconds*
63 Give reference (go to Park) 3 hours
64 Go to a home lot None
65 Write email to Santa 12 minutes
66 Send email to Santa 4 hours
67 Speak to visitor 12 hours 30 minutes

Tenth set - unlocks oven, stove & sink[]

Part Requirements Duration
68 Apologize to Elf 1 minute
69 Placate Elf 5 minutes
70 Speak to Wizard Wickham 12 hours 30 minutes
71 Return to home lot None
72 Place lamp None
73 Grow carrots 5 minutes
74 Feed Prancer 5 minutes
75 Email Santa again 48 minutes*
76 Speak to Elf 8 hours 40 minutes
77 Check locomotive 1 second

Eleventh set - unlocks U-shaped couches[]

Part Requirements Duration
78 Go to Santa's workshop None (tap on locomotive)
79 Speak to Elf about Santa 5 minutes
80 Search letter pile 2 hours
81 Search sack 5 minutes
82 Search chimney 6 hours 30 minutes
83 Wait for Santa 48 minutes
84 Explain the Grouch's gripe 11 hours 15 minutes

Twelfth set - unlocks beds, tables & lights[]

Part Requirements Duration
85 Discuss the Grouch's plan 1 minute
86 Repair present machine 5 minutes
87 Discuss jobs 2 hours
88 Work shift 4 hours 10 minutes
89 Discuss job 5 minutes
90 Discuss Grouch 20 minutes
91 Speak to Elf 1 hours 40 minutes
92 Collect present 5 minutes
93 Collect present 10 hours 50 minutes
94 Leave Santa's Workshop 1 second
95 Go to Chalet 1 second

Thirteenth set - unlocks Snow Chalet[]

Part Requirements Duration
96 Go to Chalet 1 second
97 Give present  1 minute
98 Give another present 1 hour 30 minutes
99 Hug Grouch 6 hours 40 minutes
100 Speak to Grouch 14 hours 10 minutes
101 Leave Chalet 1 second

Prizes[]

The prizes relate to the Chalet, with thirteen sets of goals each winning furniture, decorations and the main Chalet building. The Chalet, if won in the time limit, can be built on either a standard or premium lot.

Note: each of the items are free, then they either costs Simoleons, LPs, or SPs.

  1. Spiral sculptures
  2. Coffee tables & table decorations
  3. Rectangular chalet windows
  4. Shapely chalet windows
  5. Chalet doors
  6. Chandeliers & wallpapers
  7. Rugs & floors
  8. Dining tables and chairs
  9. Kitchen benchtops
  10. Oven, stove & sink
  11. U-shaped couches
  12. King size beds, bedside tables & ceiling lights
  13. Snow Chalet
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