Snow Problem is the 2017 Christmas quest, part of the Holiday Update 2017 and lasting 13 days - 12th December until the 24th December. Like the Ghost Flustered quest, it has sets of various goals that win the player prizes, the overall prize being a Snow Chalet.
At the end of each set of goals, you need to wait for a certain amount of hours. For example, if you have completed day 2's goals, you need to wait 'X' amount of hours for day 3. The time when the goals start vary in each time zone.
*Depending on the star rating an item has - if it's three star it will be shorter, one star will be longer.
First set - unlocks spiral sculptures[]
Part
Requirements
Duration
1
Place Christmas tree
None
2
Untangle lights
1 hour
3
Write cards
1 hour 50 minutes*
4
Post cards
4 hours (mail box in front of any home lot)
5
Place candles
None (go into Home Store, featured tab)
6
Place five candy canes
None (go into Home Store, featured tab)
7
Build a snowman
5 minutes
8
Finish snowman
2 hours
9
Have a snowball fight
5 hours
10
Go to the Park
None
Second set - unlocks coffee table & table decorations[]
Part
Requirements
Duration
11
Discuss weather
15 minutes
12
Call Wizard Wickham
40 minutes*
13
Rebuild snowman
1 hour
14
Talk to snowman
2 hours
15
Discuss ice palace
2 hours
16
Watch impulse buy
2 hours 20 minutes*
17
Impulse buy
5 hours 30 minutes*
Third set - unlocks rectangular chalet windows[]
Part
Requirements
Duration
18
Read email
4 minutes*
19
Go to the Park
None
20
Inspect the locomotive
1 hour
21
Study manual
5 hours 30 minutes
22
Repair the locomotive
5 minutes
23
Check the manual
1 hour 3 minutes
24
Kick locomotive
4 hours 40 minutes
25
Get coordinates
6 hours
26
Go to the Park
None
Fourth set - unlocks shapely chalet windows[]
Part
Requirements
Duration
27
Travel to Ice Palace
None (use locomotive)
28
What's going on?
30 minutes
29
Where's Jack Frost?
4 hours
30
Find Jack Frost in 'cool' disguise
10 minutes
31
Find Jack Frost in 'iron-ic' disguise
5 minutes
32
Find Jack Frost in 'newsworthy' disguise
1 hour
33
Ask Jack for quarters key
6 hours 20 minutes
Fifth set - unlocks chalet doors[]
Part
Requirements
Duration
34
Collect key
10 minutes
35
Unlock door
1 hour 40 minutes
36
Speak to Ice Queen
3 hours 20 minutes
37
Offer beverage
7 hours 30 minutes
38
Talk to snow sprite
2 minutes
39
Stop the frost blaster
1 second
40
Go to the Park
None
Sixth set - unlocks chandelier & wallpaper[]
Part
Requirements
Duration
41
Discuss weather
30 minutes
42
Think of a problem
1 hour 50 minutes (park bench)
43
Argue with another Sim
2 hours 30 minutes
44
Speak to Wizard Wickham
11 hours
45
Go to wacky weather source
None (tap on locomotive)
Seventh set - unlocks rugs & floors[]
Part
Requirements
Duration
46
Go to wacky weather source
None
47
Confront owner
1 minute
48
Persuade Grouch*
50 minutes/2 hours/ 5 hours
49
Persuade Grouch*
50 minutes/ 2 hours/ 5 hours
50
Persuade Grouch*
50 minutes/ 2 hours/ 5 hours
51
Persuade Grouch
12 hours 30 minutes
52
Use locomotive
1 second
Eighth set - unlocks dining set[]
Part
Requirements
Duration
53
Go to a home lot
None
54
Think of a solution
54 seconds*
55
Compose Ho-Ho-Hotline email
2 hours 40 minutes*
56
Read Ho-Ho-Hotline email
4 minutes*
57
Speak to Mr Flurry
30 minutes
58
Go to the Park
None
59
Santa access
10 hours 50 minutes
60
Ask about requirements
1 second
Ninth set - unlocks kitchen benchtops[]
Part
Requirements
Duration
61
Go to a home lot
None
62
Book holiday
4 minutes 30 seconds*
63
Give reference (go to Park)
3 hours
64
Go to a home lot
None
65
Write email to Santa
12 minutes
66
Send email to Santa
4 hours
67
Speak to visitor
12 hours 30 minutes
Tenth set - unlocks oven, stove & sink[]
Part
Requirements
Duration
68
Apologize to Elf
1 minute
69
Placate Elf
5 minutes
70
Speak to Wizard Wickham
12 hours 30 minutes
71
Return to home lot
None
72
Place lamp
None
73
Grow carrots
5 minutes
74
Feed Prancer
5 minutes
75
Email Santa again
48 minutes*
76
Speak to Elf
8 hours 40 minutes
77
Check locomotive
1 second
Eleventh set - unlocks U-shaped couches[]
Part
Requirements
Duration
78
Go to Santa's workshop
None (tap on locomotive)
79
Speak to Elf about Santa
5 minutes
80
Search letter pile
2 hours
81
Search sack
5 minutes
82
Search chimney
6 hours 30 minutes
83
Wait for Santa
48 minutes
84
Explain the Grouch's gripe
11 hours 15 minutes
Twelfth set - unlocks beds, tables & lights[]
Part
Requirements
Duration
85
Discuss the Grouch's plan
1 minute
86
Repair present machine
5 minutes
87
Discuss jobs
2 hours
88
Work shift
4 hours 10 minutes
89
Discuss job
5 minutes
90
Discuss Grouch
20 minutes
91
Speak to Elf
1 hours 40 minutes
92
Collect present
5 minutes
93
Collect present
10 hours 50 minutes
94
Leave Santa's Workshop
1 second
95
Go to Chalet
1 second
Thirteenth set - unlocks Snow Chalet[]
Part
Requirements
Duration
96
Go to Chalet
1 second
97
Give present
1 minute
98
Give another present
1 hour 30 minutes
99
Hug Grouch
6 hours 40 minutes
100
Speak to Grouch
14 hours 10 minutes
101
Leave Chalet
1 second
Prizes[]
The prizes relate to the Chalet, with thirteen sets of goals each winning furniture, decorations and the main Chalet building. The Chalet, if won in the time limit, can be built on either a standard or premium lot.
Note: each of the items are free, then they either costs Simoleons, LPs, or SPs.
Spiral sculptures
Coffee tables & table decorations
Rectangular chalet windows
Shapely chalet windows
Chalet doors
Chandeliers & wallpapers
Rugs & floors
Dining tables and chairs
Kitchen benchtops
Oven, stove & sink
U-shaped couches
King size beds, bedside tables & ceiling lights
Snow Chalet
Spiral sculpture (also comes in rose gold and gold)
Coffee table & decorations (also comes in gold and bronze)